使用者服務條款

版本：001

最新更新：2022年3月30日

親愛的Slimca用戶，您好：

歡迎使用Slimca 行動應用程式（以下簡稱「本App」），本App是由人工智慧有限公司（以下簡稱「本公司」或「我們」）為您提供。在您正式使用本App前，請務必詳細閱讀以下之使用者服務條款，以瞭解本App服務內容以及您的權利義務：

再次提醒您：

※ 一旦您使用本App，即表示您同意遵守本條款之所有內容與規定，本條款將成為您與本公司間之契約，並對您合法生效。若您對本條款之內容有任何疑慮、疑義，請暫時不要使用本App。

※ 您必須是年滿二十歲之成年人，具有完全行為能力，才能使用本App。如果您未滿二十歲，或不具完全行為能力，您的家長或法定代理人必須同意並代表您接受本條款。當您按下「同意」之選項，即視同您對本App宣稱自己具有完全之行為能力或已取得法定代理人之同意。

營運及權利聲明：
1. 本App中係由人工智慧有限公司研發、營運、負擔相關權利義務，並保留本APP之一切權利，包括但不限於：著作權、商標權、專利權、營業秘密、獨家營運權等。本APP與相關服務，包括但不限於：電腦程式、應用程式的架構、介面、畫面之設計安排、內容、商標、文字、影片、圖片、語音和其他所有素材，都受到著作權法、商標法與其他法律的保護，且其所有權屬於本公司或授權方。
2. 本App為授權軟體。當您下載使用本App時，本公司僅授權您使用的權利，您可在自己擁有或持有的Apple或Android裝置上，依據本條款使用本App。為免爭議，本公司未於本條款中明確授權予您的權利，均由本公司保留。
服務內容及說明：
1. 本App可透過Wifi及藍芽連線的方式與Slimca錄音卡連線，提供您儲存、同步、管理、分享等服務內容。
2. 您就本App的使用，應自備必要的行動裝置、智慧型手機及其他通信設備、作業系統、網路設備及電力等。
3. 您可以免費下載本App，並使用本App所提供之特定限定範圍的免費服務（以本App內的設定為準，本公司有隨時調整的權利），而您亦得付費加值使用本App所提供的進階付費服務（以本App內的設定為準，本公司有隨時調整的權利）。
4. 當您開始使用本APP時，代表您同意本公司以本APP通知您使用條款變更或與本App服務提供相關事項的正式管道。
5. 您提供給本公司或用於本App之註冊資料（包括但不限於：使用者姓名、電話、電子信箱、付款資訊等）應完整且真實，如因您註冊資料不真實或不完整而導致之一切損失，由您自行負擔，本公司不負賠償之責。
6. 您的註冊資料如有變動時，應隨時更新之，若因您的資料未更新而生之一切損失，由您自行負擔，本公司不負賠償之責。
用戶應遵守之義務
- App時，應遵守本條款、中華民國法令之規定及相關網際網路之國際慣例，如果您是中華民國管轄領域以外之使用者，您亦應遵守所屬國家或地方之法令，不得基於非法之目的或以任何非法之方法使用本App，亦不得利用本App侵害他人權益或從事任何違法或不當之行為，否則本公司有權立刻終止您使用本App之權利。前述違法或不當之行為包括但不限於：
將本App與相關服務使用於營利相關的商業用途。
利用本App與相關服務以騷擾、追蹤或傷害他人。
使用非本公司或本App提供的介面或服務方式登錄、操作或使用本App。
上傳、傳輸、或散布病毒、木馬或類似惡意的電腦與行動裝置程式語言、檔案，或修改、改寫、翻譯、銷售或用反向工程方式還原或破解本App的一部或全部的行為。
第三方連結、第三方營運、委外金流與外部廣告：
1. 您充分瞭解並同意，本App之服務可能包含：第三方連結、第三方營運之產品服務、委外金流及置入廣告之情形（以下總稱第三方服務），並非所有服務內容均由本公司所提供。當您於點選或存取第三方服務時，將可從第三方之標示清楚辨識該服務係由第三方所提供，而非本公司所提供。
2. 本App有可能與合作廠商置入廣告內容，包括但不限於文字、圖片、樣品等，該廣告內容皆由廣告商、產品或服務的提供廠商所提供，對於廣告內容您應自行斟酌判斷其適合性及真實性，本公司對於廣告內容不負任何擔保責任。
3. 任何第三方服務廠商透過本App或其他服務與網站提供給您的任何意見、建議、陳述、報價與其他內容、服務及資訊，均歸屬於該第三方之責任。對於該資訊的完整性、正確性、可用性或可靠性，本公司不會背書、保證或擔負任何法律上的責任。您應該自行判斷並選擇合適的內容瀏覽或下載，以免造成您個人權益的損害。
4. 所有第三方服務均係由第三方所提供，非屬本公司所經營或可得控制之範圍。您與第三方間之服務，係屬您與第三方間之契約關係，與本公司無涉，除非經本公司明示保證者外，如有任何爭議、疑義或損失，均應由您與第三方自行協調，本公司不負擔保、協調、代追償、協助訴訟、代履行、退費或賠償責任。
規範修改與遵行：

本公司有權隨時修正變更本App之所有相關條款、規範與協議。修正變更後之相關條款、規範與協議將立即生效，並公布於本App內，您登入本App時應隨時留意相關公告。若您於相關條款、規範與協議修正變更後仍持續使用本App之服務，即視同您已同意相關條款、規範與協議之修正變更內容。

隱私權聲明及個人資料保護：
不擔保及免責事項聲明：
1. 本公司不就本App作出任何無瑕疵（包括但不限於關於安全性、誤差、錯誤、程式錯誤或侵權）、安全性、可靠性、正確性、完整性、有效性或特定目的之適用性的明示或默示保證。無論如何，本公司無須負責將該等缺失刪除後再向用戶提供本App或服務的義務。
2. 對於您與第三方服務間之爭議，本公司不負協調或賠償責任。
3. 您存取於本App內或利用本App所轉發、分享的錄音檔案、言論、意見、評論，均應由您自負法律責任，本公司不負審查與擔保責任，亦不承擔任何賠償責任。
4. 因您個人未依本App的指示啟動、未更新，或因駭客、病毒、木馬或您本身之疏失所導致遭他人非法使用之情形，本公司不承擔任何損害賠償責任。
5. 因天災、事變等不可抗力引起之損失，本公司不承擔任何損害賠償責任。
6. 對於您因下列原因造成之直接或間接損失，本公司不負擔法律上責任：
  1. 使用本App或與本App相關的實體服務。
  2. 任何原因造成無法使用本App或本App所提供的其它服務。
  3. 任何刊登於本App或與其它服務相關聯的內容資訊的錯誤。
  4. 任何操作本App時造成的財產損壞。
  5. 任何操作本App時造成的傷害。
  6. 操作或傳輸錯誤遺漏、阻礙、刪除、不完整、延遲。
  7. 其他因本App或本App所提供的其它服務相關的問題或技術故障。
責任上限：

不論於任何情況或任何情形之損害，本公司因法律上責任而賠償給您之金額，均以您於本App內所消費的金額為上限。

損害賠償：
1. 您於使用本App之相關服務時，如有違反相關規範、侵害本公司權利之情事，本公司保留一切法律追訴與求償之權利。
2. 您於使用本App之相關服務時，如有違反相關規範、侵害他人權利之情事，因而衍生或導致第三人向本公司提出索賠或請求時，您應負責承擔該訴訟，並賠償本公司、代表人、員工或其他被訴之人之一切損失（包含但不限於：訴訟費、律師費、民事賠償、刑事罰金、行政罰鍰、和解金等）。
服務終止：
其他約定：
1. 本條款之解釋，以中華民國法律為準據法。
2. 您與本公司因本App之服務關係而生之爭議，雙方合意以臺灣臺北地方法院為第一審管轄法院。
3. 本公司保留一切合法權利，未行使或執行本條款任何權利或規定，不構成對任何權利之放棄。
4. 本條款之任何一部無效，不影響其他部份之效力。
如有任何與本App使用規範有關的疑問或希望取得其他資訊，請與我們聯絡：customer_service@labeatalot.com

Terms and conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the theslimca.com website (“Website”), “theslimca.com” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and slimca LLC (“slimca LLC”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and slimca LLC, even though it is electronic and is not physically signed by you, and it governs your use of the Services.

Accounts and membership

If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User content

We do not own any data, information or material (collectively, “Content”) that you submit on the Services in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may, but have no obligation to, monitor and review the Content on the Services submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, you will be charged automatically in accordance with the term you selected. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.

Third party services

If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against slimca LLC with respect to such other services. Slimca LLC is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting slimca LLC to disclose your data as necessary to facilitate the use or enablement of such other service.

Backups

We perform regular backups of the Website and its Content, however, these backups are for our own administrative purposes only and are in no way guaranteed. You are responsible for maintaining your own backups of your data. We do not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly. We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty.

隱私權聲明

人工智慧有限公司(下稱「本公司」或「我們」)將以最嚴謹的方式尊重並且保護您之隱私，請您詳細閱讀本聲明，以瞭解使用本App與服務時，本公司處理您個人資料的政策與原則，以及蒐集利用之範圍及目的。本聲明隨時可能會修正變更，請隨時注意本公司之公告。本公司將依法令及本政策內容保護您對您個人資料之隱私權，當您使用本App並將您的個人資訊提供給本公司時，即表示您接受及同意本隱私權聲明之內容。若您不願提供個人資料或不同意本聲明，請不要使用本App及服務。

適用範圍：
App及本公司所提供之服務。對於其他聯結於本App或網站之第三方服務，則非屬本公司所控制之範圍，您充分瞭解並同意，當您同意使用第三方服務時，將可能因第三方服務之要求，而提供必須之您個人資料予第三方，於此情形，蒐集、處理、利用個人資料之主體即為該第三方，應依該第三方之隱私權政策處理，與本App及本公司無涉。

個人資料蒐集項目：
1. 蒐集目的：
  - App而與本公司您成立資訊服務（包括資訊儲存、同步、管理及分享等）之契約關係，因身分驗證、無線網路位址、IP位址、收款、您管理與服務、信息聯繫、活動通知、數據分析、提供本公司相關服務、行銷、契約、類似契約或其他法律關係事務、其他經營合於營業登記項目或組織章程所定之業務客戶管理、您管理及其他與第三人合作之行銷推廣活動之必要，蒐集處理利用您之個人資料。
2. 為達到前述蒐集目的，本公司將蒐集您的下列個人資料：
  1. 您使用本App或開通本App的基本資料，視個別具體情形，可能包括：姓名、性別、國籍、生日、電子信箱、帳號、個人興趣、定位資訊、無線網路、Facebook帳號及相關資訊等資料。
  2. 設備資訊，如您使用的設備型號、操作系統版本、電池、軟體版本、作業系統、IP位置、定位資訊等。
  3. 一般瀏覽統計資料（包含使用cookies及相關技術）：為整體評估各個服務的流量，或簡化您進入本App之路徑等資料，我們可能會蒐集包括您使用連線設備的IP位址、使用時間、使用的裝置、瀏覽及點選資料記錄等。
  4. 若您寫信與本公司聯繫，或在線上向本公司建議反應您的意見，或參加本公司所舉辦的活動，本公司將可能會保存您的通訊記錄與相關個人資料。
個人資料的處理及利用：
1. 我們將依照法律及本條款的約定方式，將蒐集到之屬於您的個人資料用於以下用途：
  1. 向您提供服務，並維護、除錯、改進、優化本App。
  2. 向您推薦您可能感興趣的廣告、加值服務、或其他相類似的資訊。
  3. 向您提供系統或App升級的資訊。
  4. 提供您用戶的安全保障，如：我們會將您的個人資料運用於身份驗證、資安防範等安全服務。
  5. 為了達到本條款「蒐集目的」所述之目的的一切行為及運用。
2. 個人資料利用對象：本公司、關係企業及委外協力廠商（例如：提供物流、金流或活動贈品、展示品之廠商）；如為本公司與其他廠商共同蒐集者，本公司將於該共同蒐集之活動中載明。
3. 行使個人資料權利：依中華民國個人資料保護法第3條規定，您就您的個人資料享有查詢或請求閱覽、請求製給複製本、請求補充或更正、請求停止蒐集、處理或利用、請求刪除之權利。您可以透過本公司客服信箱______________________行使上開權利，本公司將於收到您的請求後，儘速處理。

特別注意事項：
1. 為了讓您可以在本App得到完善的服務，本公司希望透過蒐集、分析您使用各項服務之頻率、輸入之個人資料、意願調查結果等資料，瞭解您的使用習慣，以便為您提供更個人化的服務與遊戲設計，並作為本公司提供及優化服務之重要參考指標。因此，本公司將可能對所蒐集之您個人資料，進行使用者行為總和分析或個體分析。
2. 本公司將就您之資訊去個人化進行數據研究，以改善本公司之服務，此項去個人化之結果，將不能辨識也不會洩漏您的任何個人資料。
3. 本公司可能透過Facebook或類似社群服務系統，於取得您的同意後，將部分本網站的資訊發布於您的社群活動資訊頁面，若您不同意該等訊息之發布，請您勿點選同意鍵，或於事後透過各該社群服務之您機制移除該等資訊或拒絕本網站繼續發布相關訊息。
4. 如因本App或本公司被合併、收購或重整，或將部份或全部資產以任何形式銷售給第三方，而必需將您個人資料轉移時，本公司將會在資料轉移時通知您新適用的隱私權政策。

個人資料之保護：
1. 本公司將嚴謹妥善保管您的個人資料，不會任意揭露或出售、交換、出租或轉讓您的任何非公開性資料予第三人，除非經由您的同意或法律之規定。
2. 個人資料的安全防範：您的您帳號、密碼等任何個人資料，請不要提供給任何第三人。
3. 本公司會盡最大努力確保儲存於系統中的安全性，本App使用適當保全措施避免系統被非法侵入、防止資料被修改、揭露或破壞。本App之金流付款採取委外收付，本公司並不蒐集或保存所有有關付款的交易數據。由於網際網路資料的傳輸不能保證百分之百的安全，儘管本公司努力保護您的個人資料安全，仍無法確保您傳送或接收資料的安全，相關個人資料之風險並不在本公司承擔的責任範圍內。
4. 以下情形，本公司有權向政府機關、或其他相關單位提供您的個人識別資料：
  1. 您同意資料公開或與第三方共同使用時。
  2. 為符合法律上的責任或政府機關的要求。
  3. 其他緊急情況，為保障其他使用者或公眾安全、公共利益時。
  4. 您在本App中的行為違反相關條款或使用規範、或有任何不法情事。
  5. 為了查明、防止、對付詐騙行為，或是解決本App系統安全或其他技術上的問題。
  6. 在必要的狀況下，為偵查或防範可能發生之非法行為，或是避免任何違反使用者條款或隱私權政策之行為發生。
  7. 本公司可能會和第三方公司合作或委託提供您活動，當您出於自願參加這些活動時，本公司將可能依據第三方公司之設定或要求，將您之個人資料轉交第三方公司，所有您提供給第三方公司的個人資料會受該公司的規定及政策規範。

電子郵件之使用：
1. 基於提供您服務資訊的需求，本公司可能傳送商業性資料或電子郵件給您。本公司將註明相關訊息是由本公司發送，也會提供您能隨時停止接收這些資料或電子郵件的方法、說明或功能連結。
2. 本公司會不定期發送電子郵件給您有關本App最新的一般服務訊息，或是第三方針對本App您所提供的新產品及服務資訊。您有權選擇是否訂閱，當您想中止訂閱時，您可以登入至您中心自行取消訂閱，或是聯絡本公司客服。本公司將尊重您的選擇。

請求刪除與修改：

您可依照本條款第三條第(一)項之約定方式，隨時刪除或修改已登錄之個人資料，或要求本公司刪除所蒐集之個人資料，惟前述刪除、修改資料之要求，將可能使本公司無法對您正常提供遊戲或相關服務，於此情形，本公司將先行通知您，如您仍要求刪除、修改資料，本公司有權終止對您之所有服務，並不負擔任何退款責任。

Privacy policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the “SLIMCA” mobile application (“Mobile Application” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and slimca LLC (“slimca LLC”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Mobile Application and Services. By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you use the Mobile Application, our servers automatically record information that your device sends. This data may include information such as your device’s IP address and location, device name and version, operating system type and version, language preferences, information you search for in the Mobile Application, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Mobile Application and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

Collection of personal information

You can access and use the Mobile Application and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered in the Mobile Application, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any forms in the Mobile Application. When required, this information may include the following:

- Account details (such as user name, unique user ID, password, etc)
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
- Payment information (such as credit card details, bank details, etc)
- Geolocation data of your device (such as latitude and longitude)
- Certain features on the mobile device (such as contacts, calendar, gallery, etc)
- Any other materials you willingly submit to us (such as articles, images, feedback, etc)

Some of the information we collect is directly from you via the Mobile Application and Services. However, we may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features in the Mobile Application. Users who are uncertain about what information is mandatory are welcome to contact us.

Privacy of children

We recognize the need to provide further privacy protections with respect to Personal Information we may collect from children under the age of 13 and take many special precautions to protect their privacy. We may require a child to disclose some Personal Information to use the Mobile Application and Services. All of the information created or submitted by a child is set to private by default, meaning only the User who submitted it may view it, though Users are permitted to share their information publicly with others.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Mobile Application and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission. We believe parents and legal guardians should be involved in the online activities of their children and suggest that parents do their best to provide their children with a safe and friendly online environment.

Use and processing of collected information

We act as a data controller and a data processor in terms of the GDPR when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Mobile Application and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information and we comply with data controllers’ obligations set forth in the GDPR.

We act in the capacity of a data processor in situations when you submit Personal Information through the Mobile Application and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller in terms of the GDPR.

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Send administrative information
- Send marketing and promotional communications
- Send product and service updates
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Post customer testimonials
- Deliver targeted advertising
- Administer prize draws and competitions
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Mobile Application and Services

Processing your Personal Information depends on how you interact with the Mobile Application and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information in order to better serve you and to improve and update our Mobile Application and Services.

We rely on the following legal bases as defined in the GDPR upon which we collect and process your Personal Information:

- User’s consent

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Payment processing

In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. We use third-party payment processors (“Payment Processors”) to assist us in processing your payment information securely.

Payment Processors adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Mobile Application and Services are also in compliance with strict vulnerability standards in order to create as secure of an environment as possible for Users. We will share payment data with the Payment Processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries related to such payments and refunds.

Please note that the Payment Processors may collect some Personal Information from you, which allows them to process your payments (e.g., your email address, address, credit card details, and bank account number) and handle all the steps in the payment process through their systems, including data collection and data processing. Where necessary for processing future or recurring payments and subject to your prior consent, your financial information will be stored in encrypted form on secure servers of our Payment Processors. The Payment Processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Mobile Application and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Mobile Application and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and your Personal Information will likely be among the assets transferred.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. The transfer of your Personal Information to countries outside the European Union will be made only if you have explicitly consented to it or in the cases provided for by the GDPR and will be processed in your interest.

You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

Data protection rights under the GDPR

If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

(i) You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

(ii) You have the right to learn if your Personal Information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of your Personal Information undergoing processing.

(iii) You have the right to verify the accuracy of your information and ask for it to be updated or corrected. You also have the right to request us to complete the Personal Information you believe is incomplete.

(iv) You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent. Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this Policy.

(v) You have the right, under certain circumstances, to restrict the processing of your Personal Information. These circumstances include: the accuracy of your Personal Information is contested by you and we must verify its accuracy; the processing is unlawful, but you oppose the erasure of your Personal Information and request the restriction of its use instead; we no longer need your Personal Information for the purposes of processing, but you require it to establish, exercise or defend your legal claims; you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds. Where processing has been restricted, such Personal Information will be marked accordingly and, with the exception of storage, will be processed only with your consent or for the establishment, to exercise or defense of legal claims, for the protection of the rights of another natural, or legal person or for reasons of important public interest.

(vi) You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us. These circumstances include: the Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure such as where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, to exercise or defense of legal claims.

(vii) You have the right to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance from us, provided that such transmission does not adversely affect the rights and freedoms of others.

(viii) You have the right to complain to a data protection authority about our collection and use of your Personal Information. If you are not satisfied with the outcome of your complaint directly with us, you have the right to lodge a complaint with your local data protection authority. For more information, please contact your local data protection authority in the EEA. This provision is applicable provided that your Personal Information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

California privacy rights

Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.

As described in this Policy in the information collection section above, we have collected the categories of Personal Information listed below in the past twelve (12) months:

- Personal identifiers (such as email address, phone number, etc)
- Person’s characteristics (such as age, gender, etc)

In addition to the rights as explained in this Policy, California residents who provide Personal Information as defined in the statute to obtain Services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.

Furthermore, California residents have the right to request deletion of their Personal Information or opt-out of the sale of their Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration. To do so, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Data analytics

Our Mobile Application and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Mobile Application and Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Mobile Application and Services.